Welcome to our Club

Dear Guest,
Welcome to our Bi Holiday community!

Hospitality is our work, our passion, our way of being.

My family’s priority for more than 40 years has been to provide you with an unforgettable holiday, with the comforts of your own home but in a different, pleasant environment and, above all, designed to meet your needs.

We wish you that the days you will spend in our company can be a feeling and an experience to be shared because it was something real!

This would be our welcome to our Holiday Centre BiVillage, in Fazana, Croatia.

Your opinion matters to us! I would be happy to listen to your suggestions, to make your next visit even more yours!
Happy holidays.

#youropinionmatters #wecareaboutyou

Introducing the Bi Card, the exclusive Bi Holiday loyalty card

Collect Bi Coins thanks to your reservation and purchases at the Village!

  • The card is valid for 2 years;
  • for each € 100 spent, 10 Bi Coin will be added to your Bi Card;
  • Extra Bi Coins: if you spend over € 1000, you will receive a bonus! For each € 500 spent, you will receive additional 50 Bi Coins as a bonus; if you spend over € 3000, you will receive an additional benefit: additional 100 Bi Coins will be added to your Bi Card (as a one-off bonus)!
  • For reservations in another Village of the Group, you will receive an extra bonus of 50 Bi Coins.

Useful information

Payment methods

WORKING HOURS: low season 08-14 h; high season (01/07- 31/08) 8-20 h
The balance of the stay must be paid during the stay, at least one day before the departure date. Payment is possible with any credit card or in cash with Croatian Kuna. Please, show the registration form which you received by check- in at the moment of payment at the cash register.

Check out

The accommodation must be left in the morning on the departure day before 10 o’ clock and the key must be returned to the person who will make the control of the unit or directly at the reception. While departures from the pitch must be before 12,00 pm. After that time you will be charged for an extra night according to the pricelist.

Rest time

13:00 (01PM) – 15:00 (3PM) Except Saturday
24:00 (12AM) – 07:00 (7AM) Everyday
Please, note that cars and motorbikes are not allowed to enter/exit or circulate inside the Village during these hours.

Cleaning service

Final cleaning is included in the price of your stay. Please leave the unit in a decent state. All the units must be left in the morning on the departure day before 10 a.m. and the key must be returned to the person who will make the control of the unit or at the departure directly at the reception. If you are staying more than one week, the change of bed linen and towels will be on Sundays during the day. Please, fold the laundry prior to this time and be patient.

Safety

Offices and common areas are equipped with anti-droplet screens and have alcohol- based disinfectant gel refills. All contact surfaces and floors are sanitised with sanitising detergents. Bed linen and bathroom sponges are sanitised in accordance with the current prevention regulations.

Doctor

Medical services for a fee are available every day; they are equipped to treat wounds and burn injuries, measure blood pressure and provide first aid for the most common travel illnesses. The clinic also offers antigen tests and PCR tests for covid 19. The medical clinic is located near the supermarket.

Hospital, veterinariarian and paediatrician

To contact a veterinarian or a paediatrician, or for information on the nearest hospital, please contact the Information Office or the Reception Desk.

Lifeguards

Lifeguards are stationed at the towers on the beach in concession to the Village. In the central tower of the beach there is a defibrillator to guarantee a timely and without delays first aid.
The red flag indicates dangerous bathing due to bad weather or the absence of a lifeguard service.
The yellow flag indicates that the beach umbrellas must be closed and invites bathers to be careful.
The white flag indicates the presence of the rescue service and therefore the possibility of safe bathing.

Grill

You can use the grill as long as it is an electric grill or a gas grill with a maximum gas cylinder of 5 kg. It’s strictly forbidden to use the grill with charcoal or with open flames.

Wifi

You can connect to our “BiWifi” network, it is an open network, no password required.

Electric cars charging station

Upon your arrival, you will find the brand new PALINA charging stations with sockets-outlets of TYPE 2 with 22Kw.

Reception desk

If you need anything, please contact the Reception Desk, available 24 hours a day, or call the following number: 00385 52 300 305 or 00385 99 21 14 895.

Helpful numbers

EMERGENCY CALL
112

FIRST AID
194

FIREFIGHTERS
193

POLICE
192