{"id":9524,"date":"2022-10-14T12:49:45","date_gmt":"2022-10-14T10:49:45","guid":{"rendered":"https:\/\/www.bivillage.com\/booking-and-cancellation-conditions\/"},"modified":"2026-10-13T16:05:39","modified_gmt":"2026-10-13T14:05:39","slug":"booking-and-cancellation-conditions","status":"publish","type":"page","link":"https:\/\/www.bivillage.com\/en\/booking-and-cancellation-conditions\/","title":{"rendered":"Booking and cancellation conditions"},"content":{"rendered":"<div  class=\"grids-section grids-is-advanced alignwide\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Rental terms<\/h2>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"condizioni\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/8;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<p class=\"wp-block-paragraph\"><strong>A reservation must be made in advance<\/strong> for the rental of accommodation units or pitches. Reservations can be made by e-mail, telephone or directly through our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To confirm the reservation<\/strong>, a deposit of approximately <strong>30% of the total amount, including the reservation fee<\/strong>, will be required. Payment terms will be sent after the reservation has been made. Upon receipt of the deposit, the reservation confirmation will be sent to the guests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quick links<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#assegnazione\">Accommodation assignment<\/a><\/li>\n\n\n\n<li><a href=\"#prenotazione-acsi\">Pitch booking with ACSI or ADAC<\/a><\/li>\n\n\n\n<li><a href=\"#soggiorno-minimo\">Minimum stay<\/a><\/li>\n\n\n\n<li><a href=\"#cancellazione\">Cancellation policy<\/a><\/li>\n\n\n\n<li><a href=\"#reclami\">Notice of how to file a complaint<\/a><\/li>\n\n\n\n<li><a href=\"#tassa-soggiorno\">Tourist tax and registration fee<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Village regulations<\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  class=\"grids-section grids-is-advanced alignwide\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:25px 50px 25px 50px;--_gs-bg-desktop:#a9dbcc none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:25px 50px 25px 50px;--_gs-bg-tablet:#a9dbcc none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:25px 50px 25px 50px;--_gs-bg-mobile:#a9dbcc none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<p class=\"has-text-align-center has-black-color has-text-color wp-block-paragraph\"><strong>Any delayed arrival must be communicated to BiVillage as soon as possible.<\/strong> Early departures or late arrivals in relation to the reserved period must be paid in full.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"soggiorno-minimo\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:none;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:none;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:none;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Minimum stay 2025<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The terms of reservation with the minimum stay for the 2025 will be as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From April 17 to May 17 and from September 13 to October 13<\/strong>: minimum stay of 2 nights.<\/li>\n\n\n\n<li><strong>From May 17 to June 14<\/strong>: minimum stay of 3 nights.<\/li>\n\n\n\n<li><strong>From June 14 to July 12 and from August 31 to September 13<\/strong>: minimum stay of 5 nights.<\/li>\n\n\n\n<li><strong>From July 12 to August 30<\/strong>: minimum stay of 7 nights (Saturday to Saturday).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ville Beach and Lodge Deluxe Sea View<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Until June 14 and from September 13 to closing bookable with a minimum stay of 5 nights.<\/li>\n\n\n\n<li>From June 14 to September 13, they can only be booked from Saturday to Saturday.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Various types of pitches may have different minimum stay requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exceptional Stays<\/strong><br>In high season the minimum stay is 7 nights and some accommodations have specific arrival and departure days: from Saturday to Saturday, from Sunday to Sunday, from Friday to Friday or in the free zone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Arrival only on Friday:<\/strong><br>\u2022 Holiday Home Pool<\/li>\n\n\n\n<li><strong>Arrival only on Saturday:<\/strong><br>\u2022 Holiday Home<br>\u2022 Holiday Home Belvedere<br>\u2022 Holiday Home Bi Level<br>\u2022 Holiday Home Comfort Lemon<br>\u2022 Holiday Home Comfort Plus<br>\u2022 Holiday Studio<br>\u2022 Lodge Comfort<br>\u2022 Lodge Deluxe Sea View<br>\u2022 Lodge Deluxe Sea View Suite<br>\u2022 Lodge Premium<br>\u2022 Lodge Prestige Relax<br>\u2022 Villa Sea View<\/li>\n\n\n\n<li><strong>Arrival only on Sunday:<\/strong><br>\u2022 Holiday Home Comfort Orange<br>\u2022 Holiday Home Comfort Kids<br>\u2022 Lodge Prestige Laguna<\/li>\n\n\n\n<li><strong>Free zone arrival:<\/strong><br>\u2022 Suite Sea View<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Departure times<\/strong>:\n<ul class=\"wp-block-list\">\n<li>For pitches: by 12:00 noon.<\/li>\n\n\n\n<li>For accommodations: by 10:00 am.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"soggiorno-minimo\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Minimum Stay 2027<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The booking conditions with minimum stay requirements for 2027 are as follows:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accommodation (Holiday Home and Lodge)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>22.04. \u2013 15.05.<\/strong> and <strong>11.09. \u2013 10.10.<\/strong> \u2192 minimum stay of <strong>2 nights<\/strong><\/li>\n\n\n\n<li><strong>15.05. \u2013 12.06.<\/strong> \u2192 minimum stay of <strong>3 nights<\/strong><\/li>\n\n\n\n<li><strong>12.06. \u2013 10.07.<\/strong> and <strong>28.08. \u2013 11.09.<\/strong> \u2192 minimum stay of <strong>5 nights<\/strong><\/li>\n\n\n\n<li><strong>10.07. \u2013 28.08.<\/strong> \u2192 minimum stay of <strong>7 nights<\/strong> (arrival and departure days are predetermined depending on the accommodation)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Camping (Pitches)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>22.04. \u2013 05.06.<\/strong> and <strong>11.09. \u2013 10.10.<\/strong> \u2192 minimum stay of <strong>3 nights<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>05.06. \u2013 10.07.<\/strong> and <strong>28.08. \u2013 11.09.<\/strong> \u2192 minimum stay of <strong>5 nights<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>10.07. \u2013 21.08.<\/strong> \u2192 minimum stay of <strong>7 nights<\/strong> (arrival and departure days are predetermined depending on the pitch)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Special Pitch Stays (High Season, Minimum 7 Nights)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Special Stays<\/strong><br>During the high season, the minimum stay is 7 nights and, for some pitch types, specific arrival and departure days apply: Saturday to Saturday, Sunday to Sunday, Friday to Friday or within the free zone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Arrivals and departures exclusively on Fridays<\/strong>\n<ul class=\"wp-block-list\">\n<li>Belvedere Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Arrivals and departures exclusively on Sundays<\/strong>\n<ul class=\"wp-block-list\">\n<li>Premium Sea View Pitch<\/li>\n\n\n\n<li>Premium Sea Breeze Pitch<\/li>\n\n\n\n<li>Deluxe Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Arrivals and departures exclusively on Saturdays<\/strong>\n<ul class=\"wp-block-list\">\n<li>Belvedere Plus Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Flexible arrivals and departures (free zone)<\/strong>\n<ul class=\"wp-block-list\">\n<li>Garden Pitch<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Departure time<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Pitches:<\/strong> by 12:00 noon<\/li>\n\n\n\n<li><strong>Accommodation units:<\/strong> by 10:00 a.m.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"assegnazione\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Booking Conditions 2027<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Management reserves the right to assign or change the number of the accommodation unit or pitch according to organizational requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A specific pitch number can be reserved for an additional fee (this service is not available for accommodation units).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The cost of the pitch number reservation service (non-refundable) is <strong>\u20ac150 \u2013 \u20ac300<\/strong>, depending on the season and pitch type.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Preferences are recorded in the system but cannot be guaranteed. Management reserves the right to change them if necessary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">House rules and more information on rental terms are available <a href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">on the following link<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">DOWNLOAD BIVILLAGE RULES<\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"prenotazione-acsi\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/4;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-thumbnail\"><img decoding=\"async\" src=\"https:\/\/www.villaggiosanfrancesco.com\/wp-content\/uploads\/2023\/10\/wired-outline-931-camping-trailer-150x150.png\" alt=\"\" class=\"wp-image-19225\" style=\"object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"grids-area\" style=\"--_ga-column:4\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading\">Reservations with an ACSI Card<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With the special ACSI rate, it is possible to reserve a <strong>Garden Pitch<\/strong> (price <strong>\u20ac25.00<\/strong> from 22.04.2027 to 19.06.2027 and from 04.09.2027 to 10.10.2027).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Belvedere Pitches<\/strong> are available with an additional charge of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u20ac8.00<\/strong> from 22.04.2027 to 15.05.2027 and from 25.09.2027 to 10.10.2027<\/li>\n\n\n\n<li><strong>\u20ac10.00<\/strong> from 15.05.2027 to 19.06.2027 and from 11.09.2027 to 25.09.2027<\/li>\n\n\n\n<li><strong>\u20ac12.00<\/strong> from 04.09.2027 to 11.09.2027<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"cancellazione\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/8;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Cancellation Conditions 2027<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellations must be made <strong>in writing<\/strong> (by registered letter or e-mail).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancellation deadlines:<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Season opening \u2013 30.06.<\/strong> \u2192 at least <strong>10 days before arrival<\/strong><\/li>\n\n\n\n<li><strong>01.07. \u2013 31.08.<\/strong> \u2192 at least <strong>15 days before arrival<\/strong><\/li>\n\n\n\n<li><strong>01.09. \u2013 season closing<\/strong> \u2192 at least <strong>10 days before arrival<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 If the cancellation is made within the applicable deadline, the deposit will be refunded.<br>\ud83d\udc49 If the cancellation is not made within the applicable deadline, the amount paid will be retained as a cancellation fee.<br>\ud83d\udc49 The relevant date is the postal stamp date (for letters) or the date on which the e-mail is received.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"tassa-soggiorno\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Taxes and Fees<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Tourist tax<\/strong> (not included in the price):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u20ac1.60 per person\/day<\/strong><\/li>\n\n\n\n<li><strong>Children\/young people aged 12 to 18<\/strong> \u2192 50%<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"reclami\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"reclami\">Notice of how to file a complaint<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with Art. 10 of the <strong>Consumer Protection Act<\/strong> (Official Gazette NN 19\/22, 59\/23), complaints regarding the quality of our services may be submitted in writing to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Industrial projects d.o.o.<br>Dragonja 115<br>HR \u2013 52212 Fa\u017eana<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Or to e-mail: <a href=\"mailto:service@bivillage.com\" target=\"_blank\" rel=\"noreferrer noopener\">service@bivillage.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 You will receive a written reply within <strong>15 days<\/strong> of receiving the complaint.<\/p>\n\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":5189,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-9524","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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