{"id":9524,"date":"2022-10-14T12:49:45","date_gmt":"2022-10-14T10:49:45","guid":{"rendered":"https:\/\/www.bivillage.com\/booking-and-cancellation-conditions\/"},"modified":"2026-03-30T10:15:09","modified_gmt":"2026-03-30T08:15:09","slug":"booking-and-cancellation-conditions","status":"publish","type":"page","link":"https:\/\/www.bivillage.com\/en\/booking-and-cancellation-conditions\/","title":{"rendered":"Booking and cancellation conditions"},"content":{"rendered":"<div  class=\"grids-section grids-is-advanced alignwide\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Rental terms<\/h2>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"condizioni\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/8;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<p>To rent an accommodation unit or a pitch, <strong>it is necessary to make a reservation in advance.<\/strong> Reservations can be made by e-mail, phone or directly on our web site.<\/p>\n\n\n\n<p><strong>To confirm the reservation<\/strong> a deposit of approximately <strong>30% of the total amount, including the booking fee<\/strong> will be required. The payment terms and conditions will be sent after booking. Upon receipt of the deposit, the reservation confirmation will be sent to guests.<\/p>\n\n\n\n<p>Quick links<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#assegnazione\">Accommodation assignment<\/a><\/li>\n\n\n\n<li><a href=\"#prenotazione-acsi\">Pitch booking with ACSI or ADAC<\/a><\/li>\n\n\n\n<li><a href=\"#soggiorno-minimo\">Minimum stay<\/a><\/li>\n\n\n\n<li><a href=\"#cancellazione\">Cancellation policy<\/a><\/li>\n\n\n\n<li><a href=\"#reclami\">Notice of how to file a complaint<\/a><\/li>\n\n\n\n<li><a href=\"#tassa-soggiorno\">Tourist tax and registration fee<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Village regulations<\/a><\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  class=\"grids-section grids-is-advanced alignwide\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:25px 50px 25px 50px;--_gs-bg-desktop:#a9dbcc none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:25px 50px 25px 50px;--_gs-bg-tablet:#a9dbcc none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:25px 50px 25px 50px;--_gs-bg-mobile:#a9dbcc none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<p class=\"has-text-align-center has-black-color has-text-color\"><strong>Arrival behind schedules must be announced to BiVillage Holiday Centre as soon as possible<\/strong> and however, as for the anticipated departures, the booked period must be fully paid.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"soggiorno-minimo\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:none;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:none;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:none;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Minimum stay 2025<\/h2>\n\n\n\n<p>The terms of reservation with the minimum stay for the 2025 will be as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>From April 17 to May 17 and from September 13 to October 13<\/strong>: minimum stay of 2 nights.<\/li>\n\n\n\n<li><strong>From May 17 to June 14<\/strong>: minimum stay of 3 nights.<\/li>\n\n\n\n<li><strong>From June 14 to July 12 and from August 31 to September 13<\/strong>: minimum stay of 5 nights.<\/li>\n\n\n\n<li><strong>From July 12 to August 30<\/strong>: minimum stay of 7 nights (Saturday to Saturday).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ville Beach and Lodge Deluxe Sea View<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Until June 14 and from September 13 to closing bookable with a minimum stay of 5 nights.<\/li>\n\n\n\n<li>From June 14 to September 13, they can only be booked from Saturday to Saturday.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Various types of pitches may have different minimum stay requirements.<\/p>\n\n\n\n<p><strong>Exceptional Stays<\/strong><br>In high season the minimum stay is 7 nights and some accommodations have specific arrival and departure days: from Saturday to Saturday, from Sunday to Sunday, from Friday to Friday or in the free zone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Arrival only on Friday:<\/strong><br>\u2022 Holiday Home Pool<\/li>\n\n\n\n<li><strong>Arrival only on Saturday:<\/strong><br>\u2022 Holiday Home<br>\u2022 Holiday Home Belvedere<br>\u2022 Holiday Home Bi Level<br>\u2022 Holiday Home Comfort Lemon<br>\u2022 Holiday Home Comfort Plus<br>\u2022 Holiday Studio<br>\u2022 Lodge Comfort<br>\u2022 Lodge Deluxe Sea View<br>\u2022 Lodge Deluxe Sea View Suite<br>\u2022 Lodge Premium<br>\u2022 Lodge Prestige Relax<br>\u2022 Villa Sea View<\/li>\n\n\n\n<li><strong>Arrival only on Sunday:<\/strong><br>\u2022 Holiday Home Comfort Orange<br>\u2022 Holiday Home Comfort Kids<br>\u2022 Lodge Prestige Laguna<\/li>\n\n\n\n<li><strong>Free zone arrival:<\/strong><br>\u2022 Suite Sea View<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Departure times<\/strong>:\n<ul class=\"wp-block-list\">\n<li>For pitches: by 12:00 noon.<\/li>\n\n\n\n<li>For accommodations: by 10:00 am.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"soggiorno-minimo\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Minimum stay 2026<\/h2>\n\n\n\n<p>The terms of reservation with the minimum stay for the 2026 will be as follows:<\/p>\n\n\n\n<p><strong>Accomodation (holiday home and lodge)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>23\/04 \u2013 16\/05 and 12\/09 \u2013 10\/10<\/strong> \u2192 minimum <strong>2 nights<\/strong><\/li>\n\n\n\n<li><strong>16\/05 \u2013 13\/06<\/strong> \u2192 minimum <strong>3 nights<\/strong><\/li>\n\n\n\n<li><strong>13\/06 \u2013 11\/07 and 29\/08 \u2013 12\/09<\/strong> \u2192 minimum <strong>5 nights<\/strong><\/li>\n\n\n\n<li><strong>11\/07 \u2013 29\/08<\/strong> \u2192 minimum <strong>7 nights <\/strong>(arrival and departure days are predefined depending on the accommodation type)<\/li>\n<\/ul>\n\n\n\n<p><strong>Campsite (pitches)<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>23\/04 \u2013 05\/06 and 12\/09 \u2013 10\/10<\/strong> \u2192 minimum 3 nights<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>06\/06 \u2013 03\/07 and 29\/08 \u2013 11\/09<\/strong> \u2192 minimum 5 nights<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>07\/07 \u2013 28\/08<\/strong> \u2192 minimum <strong>7 nights<\/strong> (arrival and departure days are predefined depending on the accommodation type)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Exceptional Stays (high season, minimum 7 nights)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><strong><strong>Arrivals and departures only on Friday<\/strong><\/strong><\/strong>\n<ul class=\"wp-block-list\">\n<li>Holiday Home Belvedere<\/li>\n\n\n\n<li>Lodge Comfort<\/li>\n\n\n\n<li>Holiday Home Pool<\/li>\n\n\n\n<li>Belvedere Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><strong><strong>Arrivals and departures only on Sunday<\/strong><\/strong><\/strong>\n<ul class=\"wp-block-list\">\n<li>Holiday Home Comfort Orange<\/li>\n\n\n\n<li>Holiday Home Comfort Kids<\/li>\n\n\n\n<li>Lodge Prestige Laguna<\/li>\n\n\n\n<li>Holiday Home Bi Level<\/li>\n\n\n\n<li>Holiday Home Comfort Accessible<\/li>\n\n\n\n<li>Premium Sea View Pitch<\/li>\n\n\n\n<li>Premium Sea Breeze Pitch<\/li>\n\n\n\n<li>Deluxe Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong><strong>Arrivals and departures only on Saturday<\/strong><\/strong>\n<ul class=\"wp-block-list\">\n<li>Holiday Home<\/li>\n\n\n\n<li>Holiday Home Comfort Plus<\/li>\n\n\n\n<li>Holiday Studio<\/li>\n\n\n\n<li>Lodge Deluxe Sea View<\/li>\n\n\n\n<li>Lodge Deluxe Sea View Suite<\/li>\n\n\n\n<li>Villa Sea View<\/li>\n\n\n\n<li>Belvedere Plus Pitch<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Free arrivals and departures (free zone)<\/strong>\n<ul class=\"wp-block-list\">\n<li>Garden Pitch<\/li>\n\n\n\n<li>Lodge Premium<\/li>\n\n\n\n<li>Lodge Prestige Relax<\/li>\n\n\n\n<li>Holiday Home Comfort Lemon<\/li>\n\n\n\n<li>Sea View Suite (minimum stay 5 nights)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check-out Times<\/strong>\n<ul class=\"wp-block-list\">\n<li>Pitches: by <strong>12:00 PM<\/strong><\/li>\n\n\n\n<li>Accommodation units: by <strong>10:00 AM<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"assegnazione\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Booking Conditions 2026<\/h2>\n\n\n\n<p>The Management reserves the right to assign or change the number of the accommodation unit or pitch according to organizational needs.<\/p>\n\n\n\n<p>It is possible, with a surcharge, to reserve a specific pitch number (service not available for accommodation units).<\/p>\n\n\n\n<p>Cost of reserving a specific pitch number (non-refundable): <strong>\u20ac150 \u2013 \u20ac300<\/strong>, depending on the season and pitch type.<\/p>\n\n\n\n<p>Preferences are recorded in the system but cannot be guaranteed. The Management reserves the right to modify them if necessary.<\/p>\n\n\n\n<p>House rules and more information on rental terms are available <a href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">on the following link<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.bivillage.com\/wp-content\/uploads\/2023\/01\/REGOLAMENTO-EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">DOWNLOAD BIVILLAGE RULES<\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"prenotazione-acsi\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/4;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-thumbnail\"><img decoding=\"async\" src=\"https:\/\/www.villaggiosanfrancesco.com\/wp-content\/uploads\/2023\/10\/wired-outline-931-camping-trailer-150x150.png\" alt=\"\" class=\"wp-image-19225\" style=\"object-fit:cover\"\/><\/figure>\n<\/div>\n<\/div>\n\n<div class=\"grids-area\" style=\"--_ga-column:4\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading\">Pitch Reservations with ACSI Card<\/h2>\n\n\n\n<p>It is possible to book at a special rate a <strong>Garden Pitch<\/strong> (price <strong>\u20ac23.00<\/strong> for the period <strong>from 23.04.2026 to 13.06.2026 <\/strong>and <strong>from 05.09.2026 to 10.10.2026<\/strong>).<\/p>\n\n\n\n<p><strong>Belvedere Pitches<\/strong> are available with an additional charge of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u20ac6.00 from 23.04.2026 to 16.05.2026 and from 26.09.2026 to 10.10.2026.<\/li>\n\n\n\n<li>\u20ac8.00 from 16.05.2026 to 30.05.2026 and from 12.09.2026 to 26.09.2026.<\/li>\n\n\n\n<li>\u20ac10.00 from 30.05.2026 to 13.06.2026 and from 26.09.2026 to 09.12.2026.<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"cancellazione\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/8;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Cancellation Conditions 2026<\/h2>\n\n\n\n<p>Cancellations must be made <strong>in writing<\/strong> (registered letter or e-mail).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cancellation deadlines<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Opening \u2013 30\/06 \u2192 at least <strong>10 days before arrival<\/strong><\/li>\n\n\n\n<li>01\/07 \u2013 31\/08 \u2192 at least <strong>15 days before arrival<\/strong><\/li>\n\n\n\n<li>01\/09 \u2013 closing \u2192 at least <strong>10 days before arrival<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 If the cancellation occurs within the terms, the deposit will be refunded.<br>\ud83d\udc49 If cancellation is not made within the deadlines, the deposit will be retained as a penalty.<br>\ud83d\udc49 The reference date will be the postmark (letters) or the date of receipt (e-mail).<\/p>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"tassa-soggiorno\" class=\"grids-section grids-is-advanced\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/2;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\">Taxes and Fees<\/h2>\n\n\n\n<p><strong>Tourist tax<\/strong> (not included in the price):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u20ac1.50 per person\/day \u2192 Lodges, Room Beach, and campsite<\/li>\n\n\n\n<li>\u20ac1.60 per person\/day \u2192 Apartments<\/li>\n\n\n\n<li>Children\/youth aged 12\u201318 \u2192 50%<\/li>\n<\/ul>\n\n<\/div>\n<\/div><\/div>\n\n<div  id=\"reclami\" class=\"grids-section grids-is-advanced alignfull\" style=\"--_gs-gap-desktop:0px 0px;--_gs-m-desktop:0 0 0 0;--_gs-p-desktop:0 0 0 0;--_gs-bg-desktop:transparent none;--_gs-bg-xp-desktop:0px;--_gs-zi-desktop:auto;--_gs-d-desktop:block;--_gs-mw-desktop:calc(100% - 0 - 0);--_gs-gap-tablet:0px 0px;--_gs-m-tablet:0 0 0 0;--_gs-p-tablet:0 0 0 0;--_gs-bg-tablet:transparent none;--_gs-bg-xp-tablet:0px;--_gs-zi-tablet:auto;--_gs-d-tablet:block;--_gs-mw-tablet:calc(100% - 0 - 0);--_gs-gap-mobile:0px 0px;--_gs-m-mobile:0 0 0 0;--_gs-p-mobile:0 0 0 0;--_gs-bg-mobile:transparent none;--_gs-bg-xp-mobile:0px;--_gs-zi-mobile:auto;--_gs-d-mobile:block;--_gs-mw-mobile:calc(100% - 0 - 0);--_gs-columns:12;--_gs-rows:6\"><div class=\"grids-s-w_i\">\n<div class=\"grids-area\" style=\"--_ga-column:2\/12;--_ga-row:1\/7;--_ga-m-desktop:0 0 0 0;--_ga-p-desktop:0 0 0 0;--_ga-bg-desktop:transparent none;--_ga-zi-desktop:auto;--_ga-d-desktop:flex;--_ga-mw-desktop:calc(100% - 0 - 0);--_ga-m-tablet:0 0 0 0;--_ga-p-tablet:0 0 0 0;--_ga-bg-tablet:transparent none;--_ga-zi-tablet:auto;--_ga-d-tablet:flex;--_ga-mw-tablet:calc(100% - 0 - 0);--_ga-m-mobile:0 0 0 0;--_ga-p-mobile:0 0 0 0;--_ga-bg-mobile:transparent none;--_ga-zi-mobile:auto;--_ga-d-mobile:flex;--_ga-mw-mobile:calc(100% - 0 - 0)\">\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"reclami\">Notice of how to file a complaint<\/h2>\n\n\n\n<p>In accordance with Art. 10 of the <strong>Consumer Protection Act<\/strong> (Official Gazette NN 19\/22, 59\/23), complaints regarding the quality of our services may be submitted in writing to:<\/p>\n\n\n\n<p>Industrial projects d.o.o.<br>Dragonja 115<br>HR \u2013 52212 Fa\u017eana<\/p>\n\n\n\n<p>Or to e-mail: <a href=\"mailto:service@bivillage.com\" target=\"_blank\" rel=\"noreferrer noopener\">service@bivillage.com<\/a><\/p>\n\n\n\n<p>\ud83d\udc49 You will receive a written reply within <strong>15 days<\/strong> of receiving the complaint.<\/p>\n\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":5189,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-9524","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - 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