Village safety

Plan your holiday safely!

We at BiVillage have always been attentive to safety. We are prepared to make your holiday even more serene and smart.

Upon your arrival you will be able to use the official BI4YOU app: it gives you the possibility to access all the activities of the village, even on your mobile phone!

We answer your questions about safety

Upon your arrival

The reception is equipped with an anti-droplet screen.
An alcohol-based sanitizing gel dispenser is available at the reception desk.
Sanitizing gel dispensers are available in all common areas.

Your accommodation unit

Before your arrival, the floors are sanitized with chlorine-based sanitizing cleaners.
Handles, keypads and other surfaces are sanitized with alcohol-based sanitizing cleaners.
All the relevant sanitizing measures taken during cleaning the air conditioning and heating filters will be noted in a special register.

Beach

We have arranged the beach umbrellas in a way that guarantees you more privacy.
Access to the beach will be organised, so that you can access our beach in complete safety.

Animation

Our fantastic animators will always be with you.

Our app and our staff will give you the possibility to make a reservation and take part in our events, this way you will be able to participate in the events avoiding queues and gatherings.

The main activities will be accessible through the app and our social channels.

Restaurants and bars

You can choose to book our tasty dishes directly from your smartphone and have them delivered to your accommodation/pitch or use your smartphone to book a table.

Food and drink establishments are constantly ventilated. The tables are placed at a minimum distance of 150 cm from each other.

An alcohol-based sanitizing gel dispenser is provided in all food and drink establishments, which can be used by both guests and staff members.

The dishes are served by waiters directly at the tables. Other food can be served with adequate equipment by waiters with masks and gloves.

Glasses, plates and cutlery are washed in the dishwasher with special detergents. The washing temperature is such that it guarantees the inactivation of viruses.
The correct washing of the tablecloths is guaranteed by the professional laundry used by the Village.

Disposable napkins are used to ensure maximum hygiene.

Common areas

The floors are sanitized daily with chlorine-based sanitizing cleaners.
Handles, keypads and other surfaces are sanitized with alcohol-based sanitizing cleaners.
The common bathrooms are sanitized by the staff several times a day with chlorine-based sanitizing cleaners.
Any extraordinary sanitization operations are noted in a special register.

 Wellness areas

Access to the wellness areas is specially defined in order to guarantee maximum safety conditions. If you wish, you can book your fitness activities directly from your smartphone.

The floors are sanitized daily with chlorine-based sanitizing cleaners.
Handles, keypads and other surfaces are sanitized with alcohol-based sanitizing cleaners.

Our staff

The shift managers of each department measure the body temperature of incoming colleagues.
All staff members whose body temperature exceeds 37.2 ° won’t be able to access the premises.

The staff changing rooms are cleaned daily. All the surfaces are carefully cleaned with water and detergent, and then disinfected.

Enter and exit

We have provided different entry and exit routes, in order to guarantee maximum safety.

Offices

You can contact our offices for everything you need. You can do it by:

  • phone
  • video call (with the app)
  • going to the reception.

In case of necessity

If necessary, you can contact our medical unit.