Booking and cancellation conditions

Rental terms

To rent an accommodation unit or a pitch, it is necessary to make a reservation in advance. Reservations can be made by e-mail, phone or directly on our web site.
To confirm the reservation a payment in advance will be requested in the amount of ca. 30% of the total amount along with the booking fee. Payment terms and conditions are sent after booking. Upon the receipt of the deposit, the confirmation of the reservation will be sent to the guests.

Arrival behind schedules must be announced to BiVillage Holiday Centre as soon as possible and however, as for the anticipated departures, the booked period must be fully paid.

Minimum stay 2023

The terms of reservation with the minimum stay for the 2023 will be as follows:

from 27/04/23 to 27/05 & 09/09 to 16/10 2 nights
from 27/05 to 17/06 3 nights
from 17/06 to 15/07 & 26/08 to 09/09 5 nights
from 15/07 to 26/08 7 nights (from Saturday till Saturday or some accommodation units from Sunday till Sunday)

** Villa Beach and Mobile home Brioni – till 17/06 and from 09/09 – min stay is 5 nights; from 17/06 – 09/09 min. stay is 7 nights from Saturday till Saturday

Various types of pitches have different minimum stay then the one stated above.

Cancellation policy 2023

The cancellation of the booked period notified through certified mail, e-mail, or fax:

  • 10 days before the arrival day (for the period of stay from 08/07-26/08/23) will result in the refund of the whole advance payment, but not of the booking expenses.
  • 7 days before the arrival day (except period of stay 08/07-26/08/23) will result in the refund of the whole advance payment, but not of the booking expenses.

If the cancellation occurs 10 or 7 or fewer days (depending on period of stay) before the arrival day the advanced payment will be considered as a penalty for disrespecting the contract and therefore no refund can be claimed.

Online bookings

Bookings made directly on our web site can be cancelled up to 7 days before your arrival for free.
Clients who made a down payment with PayPal will receive a refund, excluding the commission.


Free cancellation up to the day before arrival for reasons of force majeure

In case of cancellation due to grave causes and healthcare status, the cancellation is free up to a day before your arrival.

Terms of payment

Payments are made on the cash desk of the holiday centre in euros or with credit cards.

Tourist tax

Tourist tax is not included in the accommodation price.
The tourist tax is

  • 1,06€ (8 HRK) per person per day for accomodation in mobilhomes and in campsite
  • 1,33€ (10 HRK) per person per day for apartments.

Persons from 12 to 18 years old pay 50% of the tourist tax.

Registration fee

Registration fee 1,33€ (10,00 Kuna), paid only the first night per person is not included in price.

Accommodation assignment

The Management reserves the right to assign the unit number at its discretion.
If the Guest wishes to book a fix number for apartment, camping pitch or a mobile home of his choice, the booking costs amount to 113€ (851 HRK) per accommodation unit.
The booing costs will not be deducted from the final invoice.

House rules and more information on rental terms are available on the following link: Bi village house rules