Cancellation Policy

CANCELLATION POLICY 2022.

The cancellation of the booked period notified through certified mail, e-mail, or fax:

  • 10 days before the arrival day (for the period of stay from 09/07-27/08/22) will result in the refund of the whole advance payment, but not of the booking expenses.
  • 7 days before the arrival day (except period of stay 09/07-27/08/22) will result in the refund of the whole advance payment, but not of the booking expenses.

If the cancellation occurs 10 or 7 or fewer days (depending on period of stay) before the arrival day the advanced payment will be considered as a penalty for disrespecting the contract and therefore no refund can be claimed.

Online bookings

Bookings made directly on our web site can be cancelled up to 7 days before your arrival for free.
Clients who made a down payment with PayPal will receive a refund, excluding the commission.

BOOK ONLINE

Free cancellation up to the day before arrival for reasons of force majeure

In case of cancellation due to grave causes and healthcare status, the cancellation is free up to a day before your arrival.